If your in-office employees are celebrating a big win by going out to dinner or drinks after work, consider sending your remote employees a gift card to their favorite restaurant or a bottle of wine they enjoy so they can feel appreciated and celebrate from afar. You can build trust by being transparent about: 1. If you see that a team member isn’t getting involved much in the social aspects you’re offering, maybe give them a call to check everything is OK. The number of remote employees is on the rise. According to a study by Zogby Analytics, remote workers reported lack of information from management (38 percent) and the timeliness of the information (39 pe… There are so many different methods of communication now that it can be difficult to pick the correct ones to use. Moreover, use one of the available project management tools or techniques to ensure your team is able to successfully deliver the results. Poor communication in companies can give birth to a plethora of different complications, especially when you talk about managerial roles. Communication. You have to be intentional with how and when you communicate with your remote employees. If you’re not that fortunate, it makes sense to rotate timing. In the office area, employers can more easily see their employees’ performance, can visually see their check-in and check-out time, but in a remote work environment, this can be more difficult. This isn’t so easy when your employee is working from home, or even halfway around the globe. Make sure you are a living example of your culture first before trying to encourage others to do so! Status updates on projects In terms of expectations, be honest about the workload you expect to have for your … Additionally, it’s a good idea to hold regular video chats as well. Follow our top tips on how to make the remote work experience productive and engaging. That means less time to clarify meaning and expectations. Troubleshooting problems virtually. There are, however, unique and considerable challenges to managing remote employees. The top 5 biggest challenges when managing remote employees include: Managing team communication. Working alone and remotely can make spreading your company culture somewhat difficult. To promote a sense of equity and limit pushback, ask your employees about their personal preferences. Dealing with technology. Just as critical, corporations should try to bring remote employees together with their teams at least once a year, if not more often. Tools and apps, like. The 2018 Remote Work Study, ‘Anywhere Workers’ conducted by AND CO and Remote Year (RY), reported that 30% of remote workers struggle with loneliness, with a lack of community being the number one challenge to their happiness. When surrounded by this culture, you’ll find most workers will fit in or look for somewhere else that better suits them. Here are the main challenges you could face if you decide to turn remote-first and how you can overcome them. Among the different challenges of managing remote workforce listed here, it is important that you fix this one first. This gives remote and in-office employees the opportunity to meet face-to-face and get to know each other better. Managers worry that workers aren’t completing work, while workers have a range of concerns, including whether they’ll be paid on time (or at all, in some cases). A lot of companies will help you with this process, but if you want to do it yourself there are some key things to include. Coordinating across time zones. People are turning away from their screens in exhaustion, citing headaches and eye strain. #1 Poor Time Management. Working hours 2. Managing remote employees has quickly become a common reality. TIP: Consider hosting a few virtual team-building events to bring everyone together online and allow your in-office and remote employees to spend time together outside of work. Hone offers expert-led small group training, research-backed curriculum, and learner assessments — all in one scalable platform. Cultural issues: Cultural concerns invariably arise in a global workforce and constant communication is the best way to resolve them. We use cookies for personalization, security and analytics purposes. Live, expert-led classes on the skills you need to become a better leader, manager, and teammate. This can be during the interview and onboarding process, during quarterly or annual planning sessions, team retreat, or for the company holiday party. One significant challenge of managing employees remotely is ensuring that they accomplish all their job duties on time, efficiently, and up to your company’s standards. Imagine that you’ve been managing your remote team for a while and everything has been running smoothly. More often than not we only find out too late that someone has got unhealthy working habits, so look for the clues early to combat the issue. This isn’t good for anyone and can lead to serious detrimental health effects too. Of course, despite the advantages, these offices are bound to run into a few roadblocks. A lot of people find themselves in the position without much experience or none at all. Fortunately, a lot of these problems you may run into aren’t new and have been dealt with before by experienced remote managers. Remote management can be a very different challenge as things that work well in the office don’t always work well for remote working. Without body language and the context that comes with being in-person, emails can often get misinterpreted and directives get misunderstood. Managing remote employees does have its own challenges, in fact, a SoapBox report found that remote managers experience retention challenges 6 times more than onsite managers. Some issues are related to HR policy and procedure. If you have multiple remote employees, it’s hard to keep them moving in the same direction. As stated above, it’s also easy for directives to get lost in translation and for people to lose sight of the larger context. If you’re using a time tracking or productivity tool, look out for people working much longer hours than they should. When managing a remote team, you also want to ensure they feel included and part of your team. In this blog series, we’ll focus on the home office, discussing ways to adapt, and conquer—both as an employer and an employee. You may have all the experience in the world working in an office environment with large teams, but not all of it will translate into the remote world. Many companies are asking their employees to work remotely in an effort to slow down the spread of coronavirus and preserve the health and safety of their people. , Everything You Need To Know About Remote Work, Everything You Need to Know About Remote Work. In this tutorial we’ll discuss these challenges and ways to overcome them. TIP: When managing remote employees, you don’t always need a reason to reach out. Fortunately, it’s not too difficult to prioritize communication when you’re managing a remote team. You need to put in place the right processes and tools for managing remote employees. To improve this and get people on board, you should implement a top-down approach from the manager’s level. Schedule regular meetings where you check in on how people are feeling, and offer your advice if you feel that some people are overworking. Higher productivity, higher employee satisfaction, and cost savings for the company are just a few of these benefits. They don’t really think about who is completing the work or the institutional knowledge they may or may not have. Building trusting relationships. If people hand in the work on time, to a high enough standard and have a track record of doing so, you should generally let them get on. Fortunately, there are many ways to mitigate the challenges that come with working on a remote team. After all, managing a remote team comes with its own set of unique problems. Payment timelines 5. Once you’ve hired, a buddy system and guidebook detailing how people should work in the team are both great ideas. Project expectations 3. 1. Moreover, remote teams should be encouraged to communicate frequently. You can’t read a room or swing by a coworker’s desk to get your questions answered. Throw in a pandemic and home offices filled with children and pets and many sales managers may be tempted to throw in the towel. There are certainly a number of benefits to having virtual team members. Tools and apps, like Slack, allow coworkers to engage in real-time and in a casual manner. Remote coworkers who live three states away can often become an afterthought. 5 Common Challenges When Managing Remote Employees. If you streamline this process and improve overall communication, it will naturally help resolve other management issues such as the need to provide feedback, give clear direction, and promote trust. Learn from the best alongside a network of like-minded professionals. Without having a clear distinction between office and home, you may find that some of your team get into unhealthy habits and can experience burn out, loneliness and even depression. We want everyone to be healthy, happy, and working their best… so how do we achieve this remotely? Well, without a solid hiring and onboarding process a new remote team member can significantly affect everyone’s output and flow. The key point here is that you shouldn’t always expect people to come forward to you with their issues, you need to do some investigating and offer support proactively. Luckily, there are several ways to bring your employees together when you’re managing a remote team. For a new remote manager, it may seem like you’re not really managing much at all without this direct contact and feedback. But managing remote employees also presents a number of challenges. Lack of Trust – One of the Major Challenges of Managing Remote Team Trust has become a big issue in the remote work environment. There are still some challenges in managing remote employees. Remote coworkers who live three states away can often become an afterthought. When teams are distributed geographically, it’s all too easy to fall into the mentality of “us vs them.” Because of proximity, it’s easy to form friendships with in-office colleagues you interact with every day or grab a drink with after work. Having the opportunity to manage a remote team is a unique one for a lot of team leaders in the current job market, as remote work is still yet to enter the mainstream. Here, we discuss the key challenges of managing remote teams and provide some insights to overcome them. People might be forced to get up incredibly early or work well into the evening, which can very well impact their moods and attitude. Click here to try out Hone for free and start learning the modern manager skills you need to manage a remote team successfully. However, managing remote teams has a lot of benefits that colocated teams don’t get to experience! If you find your team needs a bit more of a nudge, or values getting your input at a regular basis, consider what tools or methods you could implement. Leading a sales team to success is not for the faint of heart. To start, it’s critical you hire employees who are able to write and communicate in a clear and concise manner. While these will never quite measure up to in-person meetings, video conferences can foster more friendly exchanges, help ensure comments are interpreted correctly, and get everyone on the same page. We’ve listed five ones you’re likely to encounter, the reasons behind them and how you can make sure you tackle them head on with ease! Online video and instant messaging tools are now as commonplace as they … The fact is, however, that the best sales managers know how to rise to a challenge – and lift their team up right along with them. Of course, there are many challenges of a remote work but not all of them are that difficult. This mindset often hinders collaboration and sometimes results in blaming the other team when problems arise. Welcome to the new challenges of managing a remote workforce. You’ll save yourself a lot of time, hassle and effort by making sure your hire is correct from the start. Visit our social media channels or drop us a line at hello@remote-how.com . We’re probably all used to the occasional hovering that managers get up to in an office. Many distributed teams face numerous hiccups when it comes to knowledge transfer. All-in-one remote-HR package. 4 Challenges Of Managing Remote Employees (And How To Overcome Them) Remote work certainly has its perks, but for many of us it also has its challenges. Remoter 5 minute read TL;DR. Make sure it’s super clear even in the job description you post! It can be challenging to find meeting times that work for everyone involved. From a lack of communication to time zone trouble, we’ve put together a list of the top challenges of managing remote employees that trip up most new managers. Building trust is difficult for remote managers and team members. There are a couple of ways to deal with this depending on how your team works. To make sure this doesn’t happen, you need to consider whether your hiring process is suited to the remote environment. There are a multitude of time tracking tools out there to use (we’ve listed some great ones here), but you can even just make sure to schedule regular one on ones with each team member. This will obviously help curb any potential confusion. Communication is the key to success in the workplace. 1. Here are the most common issues managers run into when managing a remote team and how to ensure you address them head-on: 1. However, managing remote teams has a lot of benefits that colocated teams don’t get to experience! Being transparent can help to build trust for all parties. That way, the same people won’t continually feel inconvenienced. For others, it is more important to be engaged in the work for a set number of hours a day. Nowadays, remote work, and managing remote teams are extremely common. One of the biggest challenges of managing remote employees is ensuring everyone stays connected. As a manager, it's your job to keep all your employees informed. The biggest challenges when managing remote employees, according to Microsoft technical solutions pro Robert Kiilsgaard, isn't training or application troubleshooting; they're actually login issues and secure connectivity. Challenges of managing remote employees On the other side, many supervisors and HR managers will dive into the new challenge, mostly unprepared. I know that because I’ve done it myself. Your company culture at the end of the day doesn’t just build itself. When you successfully identify and remedy remote workplace issues, you can build a strong, agile team that’s collaborative from all corners of the globe. In the wake of the coronavirus and the Centers for Disease Control and … When teams are distributed geographically, it’s all too easy to fall into the mentality of “us vs them.” Because of proximity, it’s easy to form friendships with in-office colleagues you interact with every day or grab a drink with after work. This leads to two main challenges to leadership in virtual teams: ensuring … Grab a virtual coffee, throw 15-minutes on someone’s calendar, or shoot them a Slack to get to know when better and have some friendly banter. is one of the biggest challenges of managing a remote team. If you and your team value a results-based approach, then constant checks on productivity and work status shouldn’t be that much of a priority. Challenges of managing remote employees (and how to overcome them) Not every company is meant to be remote. This is often because various facets of a project end up being completed in a piecemeal fashion, with each team working on different parts at different times. There are recommendations out there on when to use different kinds of comms, but at the end of the day what is important is consistency and team buy-in. Make a habit of listing key takeaways and next steps at the end of your meeting so everyone knows who’s responsible for owning specific tasks. If people are in different time zones or work different hours, then create an asynchronous feedback process with your whole team. Getty. Challenges of a Remote Work And How to Overcome Them. In either case, tracking their performance can be difficult. It can also leave your remote employees feeling isolated and under-appreciated. Lack of Effective Communication . And always err on the side of over-communicating. They’re struggling to collaborate with other team members, their culture fit isn’t great and important deadlines are being missed. Those small moments can help foster trust, help keep them engaged, and build your manager-employee relationship, making them more likely to come to you in the future if they need help or have an issue. And as you bond with your cube-mate, you are more likely to sideline the guy you don’t see, meaning you’re less likely to turn to them for help or involve them in a new high-visibility project that could help their career or benefit from their expertise. It can also become the cause of many management problems. Managing remote employees does have its own challenges, in fact, a SoapBox report found that remote managers experience retention challenges 6 times more than onsite managers. Operate from the position that it’s always better to overshare or repeat something than to hold your tongue or assume everyone’s on the same page. Passionate about remote work like we are? Remote work allows businesses to access a wider talent pool, require less office space, and attract top talent. Well, ­­­­­‘done’ may not be entirely correct – like most things in life, it’s a work in progress. Without body language and the context that comes with being in-person, emails can often get misinterpreted and directives get misunderstood. A funny joke to one person may be seen as a slight, or, Moreover, remote teams should be encouraged to communicate frequently. You’ll probably mention this in your interview and onboarding processes. This doesn’t mean that you shouldn’t have periodic checks and times to check in on the status. Once you’ve become a real ambassador, look at the unique ways that remote work can actually bolster company culture. A virtual watercooler for more casual conversations, physical mail-outs of gifts and company merchandise, the occasional retreat, and weekly group calls to do something fun together are all good methods. Plus, when one or both of you are remote, you often have fewer conversations with an employee than you would in the office. Reviewing work and providing feedback is difficult. Then, implement and test to see what is providing results. While it's simple to effectively communicate with staff members you see face-to-face, deskless employees must rely on technology, so you can't let remote team members become "out of sight, out of mind." Check-ins. One of the biggest challenges in managing remote teams isn’t the actual physical distribution of employees but rather addressing the psychological distance remote employees … While the COVID-19 pandemic has accelerated the adoption of remote work, a growing number of companies were already embracing the idea of distributed teams — and with good reason! The main reasons behind this lie in the fact that companies have started to understand the positive impact remote work can have on their employees’ job satisfaction, productivity, and also the savings it can bring to their business. Hone’s live online learning programs are explicitly designed to give leaders the skills they need to address the top challenges of managing a remote team. Work is completed on time, the quality produced is high and everyone is happy with what they are doing and having fun. This change creates a new set of challenges for managers to support and stay connected with their newly remote workforce, so LinkedIn and the community are here to help. Because of this difference in perspective, challenges inevitably arise. This can include certain scheduled calls once a week for standups, task setting which must be done through email and within a project management tool, or that instant messaging can only be done at certain hours. Get your team in on the process as well with joint interviews. If you’re managing a remote team that is distributed globally (or simply across the country), you’re likely going to bump up against time zone issues. It’s just not as easy to learn the company methods on the fly when you’re outside the office, so everything has to be as clear and detailed as possible. "As much as 30 percent of help-desk volume is related to just resetting passwords," he says. For some remote employees, this will just be a matter of ensuring all their projects are completed and turned in on schedule. Because the circumstances of a remote team can vary greatly, there is no one size fits all policy here! You may be delighted to discover that your New York team loves a good lunchtime call while the folks in Lisbon enjoy dialing in at sunset. Find out your team’s routine and work around it if possible. For starters, it’s imperative that companies foster a common vision and use cascading goals. They will have to establish remote work policies on the go, and provide the support to their employees, making … So, it’s essential to foster a collaborative culture, pay close attention to relationship-building, and use the right communication tools. Research has shown that employees and business leaders adapt differently to remote work. Many are an extension of the personal conflicts and office dynamics that already existed. Here are the most common issues managers run into when managing a remote team and how to ensure you address them head-on: Effective communication is one of the biggest challenges of managing a remote team. It seems that working remotely is not problematic when it comes to time management. Join our interactive online program and learn how to build and lead highly effective teams despite the distance. And aloof affect everyone ’ s more to running a business or being an employee than work managing... Vision and use the right processes and tools for managing remote employees, it 's job! That comes with the many challenges of managing remote employees has quickly become a leader! Managing remote employees also presents a number of challenges workers will fit in or look for somewhere that... Many supervisors and HR managers will dive into the new challenges of a remote member... 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